What is Neosurf
Neosurf is a prepaid voucher for online casino deposits. Buy a voucher at a retail store or online, receive a 10-digit code, and enter it at the casino to deposit instantly. No bank account, credit card, or e-wallet required. Neosurf operates in 50+ countries with a strong presence in Australia, France, Canada, and parts of Europe and Africa.
Like Paysafecard and CashLib, Neosurf is a deposit-only method at most casinos. Withdrawals to Neosurf vouchers are not supported. You'll need an alternative method (e-wallet, bank transfer, or crypto) to cash out winnings.
How to use Neosurf at online casinos
- Buy a Neosurf voucher at a retail location or online at neosurf.com
- You receive a 10-digit PIN code
- Go to the casino cashier and select Neosurf
- Enter the PIN and the deposit amount
- Funds appear instantly in your casino balance
Neosurf vouchers come in denominations of $10, $20, $50, and $100 (varies by country). If your deposit exceeds one voucher's value, most casinos let you combine multiple codes. Any remaining balance stays on the voucher for later use.
myNeosurf account
Neosurf offers an optional online account (myNeosurf) where you can store voucher balances, combine codes, and manage your funds from a dashboard. The myNeosurf account also enables withdrawals at some casinos, though this requires identity verification. Without the account, Neosurf works as a straightforward voucher: buy, enter code, deposit.
Neosurf vs. Paysafecard vs. CashLib
| Feature | Neosurf | Paysafecard | CashLib |
| Max voucher | $100 | $100 | €250 |
| Casino acceptance | ~50% | ~80% | ~50% |
| Best regions | AU, FR, CA, Africa | Global (50+ countries) | Europe (FR, BE, DE) |
| PIN digits | 10 | 16 | Varies |
| Withdrawals | Via myNeosurf (limited) | Via my paysafecard (limited) | Not supported |
| Anonymity | High (cash purchase) | High (cash purchase) | High (cash purchase) |
| Online purchase | Yes | Yes | Yes |
Neosurf's main advantage over Paysafecard: stronger presence in Australia and parts of Africa. Over CashLib: wider geographic availability. Paysafecard still leads in overall casino acceptance. If your casino accepts all three, the choice comes down to which voucher is easiest to buy in your location.
Neosurf fees
| Transaction | Fee |
| Buying a voucher | Free (face value) |
| Casino deposit | Free at most casinos |
| Currency conversion | 2-4% |
| myNeosurf bank withdrawal | $1.50-3 |
| Unused voucher (6 months) | €2/month maintenance fee |
Neosurf's inactivity fee is more aggressive than Paysafecard's: €2/month kicks in after just 6 months of no use (vs. 12 months for Paysafecard). Use your vouchers within a few months to avoid losing balance to fees.
Australian players
Neosurf bonus eligibility
Neosurf deposits are generally eligible for welcome bonuses, similar to Paysafecard. Prepaid vouchers are treated as standard deposit methods at most casinos, avoiding the e-wallet exclusions that affect Skrill and Neteller. Always confirm in the bonus terms, but Neosurf is rarely excluded.
Withdrawal options for Neosurf depositors
Since Neosurf vouchers can't receive withdrawals at most casinos, plan your cashout method before depositing:
- myNeosurf account: Some casinos support withdrawals to verified myNeosurf accounts. Requires ID verification, which reduces anonymity but adds withdrawal capability.
- Skrill or Neteller: Set up an e-wallet for 1 to 24 hour withdrawals.
- Bank transfer: Direct to your bank (3 to 7 days).
- Crypto: Fastest option (5 to 30 minutes).
Who should use Neosurf
Neosurf is the best choice for Australian players (strongest voucher availability in the region), players who want anonymous fiat deposits without bank connections, players in countries where Paysafecard isn't available but Neosurf is, and anyone who prefers the simplicity of a prepaid voucher over setting up e-wallet or crypto accounts.
If your casino accepts both Neosurf and Paysafecard, the choice depends on which is easier to buy where you live and whether the casino's withdrawal options work with your myNeosurf account.